Privacy Policy

1. Who We Are

Steele Imaging, Ltd. (“Steele Imaging,” “we,” “us”) is Dave Steele’s voice over studio in Fort Wayne, Indiana. This policy explains what information we collect through www.steeleimaging.com and its client portal, how we use it, and the choices you have.

It applies to everyone who visits the site, sends an inquiry, or uses a client account. It does not cover other websites we link to.

2. Information We Collect

When you contact us.

The contact form asks for your name, email address, phone number, what kind of client you are (radio, TV, agency or other), how you’d like to be contacted, and your message. We also record the IP address the form was sent from, to limit spam.

When you browse the site.

Our own visitor log, run on our server, records:

• your IP address and the approximate location it maps to (city, region, country, network type);
• the pages you view, how long each stays open, and how many times you return;
• the page or link that brought you here, including any campaign tags;
• your browser, operating system, device type, screen and window size, language and time zone;
• a device fingerprint: technical details your browser reports, such as graphics hardware, a canvas drawing check, processor count, memory, touch support, installed plugins and your Do Not Track setting.

We set a first-party cookie named steele_vid that lasts two years, so we can recognize a returning browser.

Google Analytics.

We use Google Analytics 4, which sets its own cookies and collects similar usage information, including your IP address, device and pages viewed. Google may use this to track browsing across other websites that use Google Analytics. See how Google uses information from sites that use its services.

Security services.

The site runs through Cloudflare, which processes every request, including your IP address, to deliver pages and block attacks. Demo downloads, and some forms, use Cloudflare Turnstile, which checks your browser to confirm you’re not a bot.

Client accounts.

If we set up a client account for you, we store your name, company, email, login details, and the files we deliver. When you sign in, accept our terms, or download a file, we record the date, time, IP address, approximate location and device details. Invoices are handled through FreshBooks.

3. How We Use It

• To answer your inquiry, quote and schedule work, and deliver files.
• To understand which pages and demos people use, and improve the site.
• To keep the site, the contact form and client accounts secure, including spotting spam, fraud and repeat abuse.
• To keep records of client activity, such as terms acceptance and file downloads.

We do not sell your personal information, and we do not share it for advertising.

4. Who We Share It With

Only with the service providers that run the site for us:

We may also disclose information if the law requires it, or to protect our rights or someone’s safety.

5. Cookies

You can block or delete cookies in your browser settings. The site still works, but the client portal needs its login cookie.

6. How Long We Keep It

• Inquiries and client records: as long as we work together, plus 7 years for business and tax records.
• Visitor log data: 24 months.
• Google Analytics data: no more than 14 months.

7. Your Choices

• Opt out of Google Analytics with Google’s browser add-on.
• Review, correct or delete the information we hold about you by emailing us. We’ll reply within 30 days. We may keep records the law requires us to keep.
• Do Not Track: browsers send this signal, but there’s no common standard for it, so the site does not change its behavior when it’s on. We record the setting as part of the device details above.

8. Children

This site is for businesses. It isn’t meant for children under 13, and we don’t knowingly collect their information. If you think a child has sent us information, email us and we’ll delete it.

9. Security

The site uses HTTPS, security headers, and two-factor sign-in for client accounts. No system is perfectly secure, so we can’t guarantee it.

10. Changes to This Policy

When we change this policy, we’ll update the effective date at the top. If a change is significant, we’ll note it on this page.

11. Contact Us

Questions, or a request to see, correct or delete your information:

Steele Imaging, Ltd. Fort Wayne, Indiana
Email: admin@steeleimaging.com
Phone: 260-220-3020